Yes – you can still apply and it can be approved. You will not receive your carer ticket until your payment plan is complete before the festival though. […]
FAQ Category: Payment Plan FAQs
Can I cancel my payment plan?
If you decide you no longer wish to attend the event, you can cancel a payment plan in your account or inform us in writing 7 days prior to an upcoming payment date that you wish to cancel your order. We will then cease to take any remaining payments. Please note you will NOT be […]
What if my card expires?
If your card expires you’ll need to wait for an email stating your payment has been rejected. You should then follow the link on that email to update your card details and pay off the due amount, any remaining payments will be debited from your new card. […]
Can I change my tickets?
No, once an order has been placed, tickets cannot be changed. Take extra care to make sure you only order the tickets you actually want. […]
Can I pay early?
No, all payments must be made as per the payment plan schedule you agree to upon purchase. […]
Can I get a refund?
No, as stated when you place an order all tickets are sold on a strictly non-refundable basis. […]
What if I miss a payment?
If a payment gets rejected you will be sent an email to inform you. This email contains instructions to change the card on your payment plan should you need to, which will enable you to make the missed payment, and stay within the payment plan. […]
What is the minimum amount I can set up a payment plan for?
You will need to have an order total of £50 or greater to set up a payment plan. […]
